ups.ie

1.2
1.2 Based on 761 reviews

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Jayne T.
There seems to be a common theme with…

There seems to be a common theme with Irish couriers and UPS in Ireland are certainly not one to buck the trend.The tracking information is useless. Packages showing a date to be delivered on are not delivered and tracking information shows as being in Finglas in Dublin.I rang them and got through to a real person who eventually told me the package was sitting in a trailer waiting to be sorted. She was honest and admitted she couldn't tell me when it would be sorted much less when it might be delivered. All she could tell me is that it has been released from customs and is in a trailer awaiting sorting. So its been with UPS in Ireland now for over 24 hours and is not yet sorted. There must be hundreds of other packages in the trailer that people are waiting for that will not be delivered on the time promised by UPS. How do you not manage to sort a hole trailer for over 24 hours? It's not like you can miss a trailer, they're kinda big!Utterly useless and inaccurate tracking information. I'm going to avoid companies who use UPS for their deliveries in Ireland. Is it too much to ask for a company to do what it says it will do? With UPS in Ireland it seems so.This is not the first time this has happened which is why I rang them. The explanation really was incredulous but at least the lady admitted she didn't know when it might be delivered.So in conclusion, UPS in Ireland join a list of couriers who are not really couriers in the sense that a courier business deliver packages when they say they will but are more a company who will take your money and might eventually deliver a package if they get around to it. UPS in Ireland, quit ripping people off and either get out of the business of not delivering packages or get a reality check and do your bloody job. Its companies like this that give Ireland the title "rip off Ireland..."

1
Date of experience: Oct 24, 2023

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