Too many issues with UPS across the last 2 years, delivery always late, they justify with "driver need an access code", btw no access code needed, no call from drivers, no ring the bell, looks like that the drivers are just going around with no reason. Last order I have asked if possible to collect the parcel in a collection point, well, they delivered but they forgot to provide me the code to open the locker. All the time that I have to deal with UPS it is a nightmare. I personal avoid suppliers that use UPS, but sometimes Amazon using them. Also I would like to add that there is no communication between customer care and depot, CS provide solutions but at the end depot Does the opposite. Very disappointed
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