ups.ie

1.2
1.2 Based on 761 reviews

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Tarank_X86
The worst courier company possible....

The worst courier company possible....The worst courier company possible my package went missing for 2 weeks communication by phone is a joke you get a call centre in India, which is completely Useless, the only response you hear is please bear with us if it does not show up In a few days, please start the claim process! I needed my package not a claim.About 30 emails later to every department, ceo, manager,secretary I could lay my hands on I eventually got a response that my parcel was found and had been held up because some clown had marked it incorrectly for a customs invoice which was not required as it was within the eu. After all that they had the audacity to send me an invoice for €70 3 weeks later saying I had under measured the package dimensions, which was incorrect, thankfully I had paid through PayPal and not directly with my debit or they could have charged my card with any amount they choose. In short avoid this courier company, use a reputable firm such as DPD, DHL or FedEx

1
Date of experience: Aug 10, 2023

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