Hi All,Just my experience using UPS service from Ireland To UK.Collected on time. That’s the good. Now for the bad - Arrived at Facility Castle Donington, United Kingdom on the 02nd February and has been stuck there since. Contacted UPS and got through to a call centre in India. Extremely unhelpful and even though I was courteous hung up on me as it seemed they didn’t have the ability to engage in a conversation. Customer service agent said my package was in Ireland when it’s actually in the UK.Paid €50 plus for this dreadful service. Needless to say I won’t be using UPS for deliveries in the future or for receiving items. I won’t accept UPS as a carrier going forward.
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