Time wasters and liars! They marked my delivery as a failed attempt whilst I was sitting in the front porch waiting, I called them on the phone straight away and they said no more drivers can be allocated to my area, they’d have to deliver tomorrow (so today). Today, I made sure to have my CCTV running and recorded on my phone throughout the morning whilst I was waiting at the window, they marked it off as a failed attempt (again!), bare in mind they never left a slip to prove that they have never attempted to deliver to me. I called them up, the man said there’s a possibility it went to the wrong house but yesterday when I called he also said there’d be a monitor on the driver to ensure it doesn’t happen again, and that I’d get a call as soon as the driver arrives + if the attempt genuinely fails the parcel would be left with my neighbours. They kept no promises but instead cover up for their ridiculously lazy drivers who don’t even try to deliver! The package is really important and worth hundreds of euros, they’re a disgrace. I will make sure to ask suppliers in the future who they ship with and I guarantee that if UPS is their courier, I’ll let them know if this and refuse to buy. I will also be taking legal action with the proof that I have.
Claim your business profile now and gain access to all features and respond to customer reviews.