If I could give it a 0 I would. There are no words for my experience. Placed an order for an external CD writer on a Thursday. Received an email on the Monday to say item had been shipped and provided tracking information. The tracking wouldn’t work. Checked tracking again today to find the item had infact being “delivered” on the Saturday when we were out and signed for by some imaginary person. No slip was left to say they had been. When I checked the doorbell camera I saw the delivery driver go to our side gate with the parcel and come back without it. I went out and checked and found he had thrown it over the high gate onto concrete and we weren’t aware of it sitting outside on this weather for the last 3 nights as we don’t use that gate very often. I specifically put on the delivery note to drop it in to the neighbours if we were out. Now the item doesn’t work. Again no words for the absolute stupidity and laziness of the driver!!!!
Claim your business profile now and gain access to all features and respond to customer reviews.
