Have never come across such incompetence with a delivery company!Our 2G worth delivery been held up at their depot since Feb 3rd.we paid the customs on that day also. today is the 16th and we are still waiting. They told us they couldn't find the boxes, then told us we didn't pay the customs (came out of account on the 7th). its actually shocking. we've lost alot of business with sales as a huge amount of this delivery is best sellers and for a small independent is a big loss for us. our supllier in the UK has been in touch with them non stop about the delivery and still, 13 days later we are still waiting. So Disgusted.
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