So wrong on every level! My son posted a parcel from Birmingham using Parcel2go. They must have used 3rd party to get it delivered to Rep.of Ireland. Parcel was delivered alright but it was tampered with and MK handbag was missing! Original packing tape was brown but it was opened and resealed with a clear one? CK clothings were there but the MK bag was packed together with some biscuits. MK bag were taken and someone dishonest put the biscuits among the clothings!! Trying to get through UPS was a nightmare. Their website was NOT user friendly at all. You have to go around the mulberry bush so to speak! Nobody wants to own up but it's their street cred at stake here as we expected our stuff to arrive safely and in one piece? I have always used DPD and DHL, no issues whatsoever and very trustworthy and dependent. Hard lesson learned with UPS for sure!
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