Hate UPS delivery! Always the same problem, first they tell you deliver is coming one day but actually suddenly it supposed to come the day before. They will not inform you with enough time to plan. Then you sit and wait, they never arrive and you get email that you were not home. You call the customer service and hear you were not home(???) and package is going to their warehouse way out of town. You ask to have it delivered home, they promise they will but no, you sit at home day 2 and you get sms that your package is at the warehouse! You ask again to delver home on day 3 so yes you need to be home ALL DAY because noone will tell you for example between 13 and 17, no this is not DHL this is an awful Norwegian Oslo based UPS. Update. A week later still no package, After calling UPS Oslo every day last week and them promissing to deliver, i called today Monday 29.11 and they will not bother they say. They say i need to pick up in a place which is on another side of town. I went there and guess what? this is a small ethnic grocery store, complete mess with packages and the lady said they dont have my package!!! Called UPS again and they said oh well they dont know what has happened and now I HAVE TO complete a form with complain and I HAVE TO get the sender to chase them too. They also told me drivers dont have company mobile phones so that is why they will not call you when driving with delivery. Drivers decide to whom to deliver and when and when is not convenient or you love somewhere where there are not many packages to be delivered they will not bother to come!!
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