I encountered a small problem with my order (the wrong item was sent and one kit arrived damaged), but the company addressed it remarkably fast and professionally. The representative was absolutely wonderful — she arranged for a replacement right away, kept me updated, and even allowed me to keep the damaged kit at no cost. What could have been a frustrating experience turned into a very positive one. The level of customer care, kindness, and promptness was truly remarkable. This is how customer service should be handled. I highly recommend the company and will certainly be placing orders with them again!
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For anyone, growing anywhere.
Urban Farm-It are an organisation whose aim is to encourage and inspire a positive shift in our culture around sustainable food production and consumption. We wish to introduce people to the wonderful and alternative world of urban farming through accessible education, top quality resources and gateway urban farming products.
