The return process was terrible. The link provided in the package didn't work, but fortunately, I was able to get help from another retailer who provided a return link. After sending the item back and providing proof of delivery, I received minimal responses and was told the refund would be processed within 14 days. After several emails and attempts to chat, I had to escalate the issue, which was resolved quickly by the other retailer. I will not be purchasing again.
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