Extremely disappointing cleaning experience!
I booked a cleaner from Urban Company on Wednesday, and it was a complete disaster. Floors and balcony were left dirty, with hair and dust everywhere. The cleaner spent a long time but did not improve anything.
Customer service was non-existent — no proper follow-up, no one addressed my complaint, and the same cleaner was even sent back without my consent.
This service is far below any acceptable standards. If you value cleanliness and professionalism, think twice before booking with them.
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