urbanoutfitters.co.uk

3.6
3.6 Based on 1.8K reviews

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Niles Morgan
Terrible support experience with online orders

Extremely poor customer support when ordering online; I've been waiting for an email response for a month. I attempted to return some items, but my package was rejected and sent back to me. I strongly advise against ordering from this place, especially if you expect genuine assistance from customer support. It seems to be solely automated responses with different names each time you start a chat.

1
Date of experience: Jan 06, 2026

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