urbansitter.com

2.8
2.8 Based on 120 reviews

...

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judith
Charging annual membership fee without notice and refuse to give refund within 12 hours of renewal d

I was a provider for Urbansitter. Past 2 years, much less demand for sitters. Today was automatic renewal day and they did not send a 30 day notice, just processed my card. Which is against the law in CO. I sent them a note and they said they sent a notice, but i have all contact saved from them. The charge went through at midnight, so once i saw their email today I could not cancel. Avoid businesses that have to treat people like this.

1
Date of experience: Feb 23, 2026

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