urbansitter.com

2.8
2.8 Based on 120 reviews

...

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Dirk P.
Treacherous company

Treacherous company. Been with them for 10 years and even collaborated with them for a news article on their behalf. I worked for hundreds of families on this app and established many many healthy strong relationship with parents and kids. Thus my 5-star ratings and extraordinary reviews. I depend solely on the families I recruit from Urbansitter for income to pay for bills/essentials (rent, groceries, school/tuition, and much more). So the importance of continuing to work with families is VITAL. I’m a really kind, friendly, rule-abiding young caregiver that almost never has a problem with a family. Randomly one day Urbansitter deactivate my hard-working profile for no apparent reason or explanation. I’ve sent numerous emails asking why my profile is deactivated and this company doesn’t even have the respect to respond to any of my numerous emails. I am now dealing with financial hardships due to the loss-access in connecting with families through this app. I am struggling severely and I am just hurt how a company can be this cruel and inconsiderate? I don’t nor anyone deserve this kind of mistreatment. At least have the courtesy and respect to explain to me why my account is deactivated. Beware of this company. As soon as I reported to them that there was an abusive drug-addicted mother that assaulted me and abused & neglected her children my profile was soon deactivated. I tried NUMEROUS times to communicate with this company but they don’t have the common decency nor respect to reply. They do not care that they have criminals on their app. I am now resorting to social media to help SPREAD awareness of this treacherous company. Beware of this company, and keep your children safe. They don’t care for us caregivers as well.

1
Date of experience: Apr 29, 2024

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