Echoing all the reviews here about ripping you off with autorenewal EVEN though it's impossible to get their website to load properly to cancel your account. Come on, Urbansitter, it's the 21st century, being nice to paying customers goes a longer way than sticking to an onerous no-refunds policy. And, fix your website! Your policy only holds up if there is a way to cancel the membership easily and clearly. I still can't get the website to load nor to log in on it.
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