urbansitter.com

2.8
2.8 Based on 120 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Rachel
If I could give 0 I would

If I could give 0 I would. This company needs to be shut down. They have the most unethical practices and some of the worst customer service I have ever experienced. Not only did they hide my profile so I could not longer use the services I paid for. Mind you I have 88+ 5 star reviews, 45+ repeat families, and over 250 bookings and was using the service for 6+ years. I wait until they say I can renew. I reach out when that time comes around and of course no one answers, what else is new. This is basically a company just stealing money from the users. They do not vet parents and have zero care for the babysitters and nannies they want to use it...without us you do not have a business. They let me renew my membership of course then deny me. I WANT A REFUND ASAP. I will not stop until I write a review everywhere one can be left.

1
Date of experience: May 22, 2023

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More