If I could give 0 I would. This company needs to be shut down. They have the most unethical practices and some of the worst customer service I have ever experienced. Not only did they hide my profile so I could not longer use the services I paid for. Mind you I have 88+ 5 star reviews, 45+ repeat families, and over 250 bookings and was using the service for 6+ years. I wait until they say I can renew. I reach out when that time comes around and of course no one answers, what else is new. This is basically a company just stealing money from the users. They do not vet parents and have zero care for the babysitters and nannies they want to use it...without us you do not have a business. They let me renew my membership of course then deny me. I WANT A REFUND ASAP. I will not stop until I write a review everywhere one can be left.
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