I was worried about the response rate contacting support via email. Because the issue involved the lag time of paying our wonderful babysitter. I was feeling anxious and impatient. It took about 15 hours but how quickly it was resolved made me happy with the customer service. I love the ease of use of the Urbansitter app. I am a single working mom that travels for work and having a user friendly service like Urbansitter has relieved a lot of my stress. Thank you!
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