When they started requiring background checks I decided to stop using them...now today I find out they used my card on the account to charge me for a membership "renewal" at 30% more than the year prior. My account profile has been "hidden" ever since 2019 because I never completed the new background check. I did not do a background check so that my account would lapse...yet I was charged for an account that wasn't even active? Waiting to hear what support has to say, as there is no phone number you can call. Sounds like yet another company using predatory automatic renewal procedures. Prove me wrong Urban Sitter!
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