urbansophistication.boutique

1.3
1.3 Based on 21 reviews

In an era of instant fame, the URBAN SOPHISTICATION FW16 collection features PoP THAT FITS U, a revolutionary experience of pop that will last forever....

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I think customer service might be an AI chatbot

I like so many others in the reviews have had terrible experience with this brand! I purchased the Sasha bunny case and the ears were much larger than advertised so I emailed back and forth with Gal (might be AI?) for a week about whether I could return /exchange. I was asked to send pictures of the case which I did and was just told that my case would have qualified for a refund but it’s not in its original packaging so there was nothing they could do! I’m frustrated because this was something I said over and over again. Will not be buying from again.

1
Date of experience: Feb 15, 2025

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Business Details

  • In an era of instant fame, the URBAN SOPHISTICATION FW16 collection features PoP THAT FITS U, a revolutionary experience of pop that will last forever.

  • language https://urbansophistication.boutique

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