They canceled my subscription 1 week after I paid the monthly fee, and I haven't been able to train for almost a month now. I immediately opened a ticket to which they replied saying that they legally can only reply after 2 weeks (???). After 22 days from this, they haven't either reactivated my subscription nor refund me the price I paid, nor even replied to the ticket.Absolutely disgusting behavior from this company.I have evidence of all this in case someone don't believe as this sound like a completely unbelievable situation.
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At Urban Sports Club, we believe that everyone deserves the chance to lead an active, healthy life. And for us, sports are an essential part of this. Sports improve your health, spark joy, boost your mood, and promote human connection. That’s why Urban Sports Club gives members access to Europe’s most flexible and diverse sports offer – all with just one membership. With just a few taps, you can access over 50 sports and wellness offers anywhere in Europe – or take part in online classes from the comfort of your own home. We’re working toward a world where everyone enjoys doing sports – are you ready to join us?See more
