urbansportsclub.com

2.5
2.5 Based on 80 reviews

At Urban Sports Club, we believe that everyone deserves the chance to lead an active, healthy life. And for us, sports are an essential part of this. Sports improve your health, spark joy, boost your mood, and promote human connection. That’s why Urban Sp...

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Average Rating

2.5

/
5

80 Reviews

5 Star
26%
4 Star
12%
3 Star
4%
2 Star
6%
1 Star
52%

All Reviews

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Review Time

Maciej Ulewski
Not enough for that price

There are not so many possibilities to work out in English, there is no possibility to filter data based on the availability training which are not already fully booked.

3
Date of experience: Mar 02, 2026
ivet rico
I love the app, its really convenient for people who travel a lot or live between two countries (my

I love the app, its really convenient for people who travel a lot or live between two countries (my case). The only thing is that in Paris I can’t access to reformer pilates class while I can access in Barcelona (for example) with the same subscription… that is a shame :(
But it would be the only negative point I see.

4
Date of experience: Mar 01, 2026
tatia mikeladze
I love everything about Urban Sports!!!

5
Date of experience: Mar 01, 2026
ivet rico
Amazing app

I love the app, its really convenient for people who travel a lot or live between two countries (my case). The only thing is that in Paris I can’t access to reformer pilates class while I can access in Barcelona (for example) with the same subscription… that is a shame :( But it would be the only negative point I see.

4
Date of experience: Mar 01, 2026
Sbeiebdjfb
Horrific support

Horrific support. App is ok, albeit glitchy, idea great. But the support is so bad I would like to give 0 stars. Unfriendly, take ages to reply, contradict what the last support said, random. Really unpleasant experience to have to deal with them. WOULD NOT RECCOMENDTicket number 4244175

1
Date of experience: Feb 19, 2026
Rahul
Great pricing for regular workouts

5
Date of experience: Feb 18, 2026
Jana Pavlicek
Extremely frustrating customer support experience with USC

I am very disappointed with the customer support at Urban Sports Club. I have been trying for over three weeks to resolve a contract change for our company account, but have received either no response or promises that were never followed up on.A support representative repeatedly assured me that someone from the contract department would contact me, but no one ever did. Additionally, although USC states their phone lines are available from 10:00 to 12:00, it is impossible to reach anyone during those hours.The entire process has been unnecessarily time-consuming and frustrating. I expected a much more reliable level of service.

1
Date of experience: Feb 11, 2026
Daria Markova
After trying class pass I see the value…

After trying class pass I see the value of this service again. So many options to pick from class-wise. So many slots. And one can use it basically every day.

5
Date of experience: Feb 09, 2026
Maximilian Mealing
Worst UI in the world

Worst UI in the world. I left back in 2021 because the UI was terrible. What have you been doing for 5 years?

1
Date of experience: Feb 06, 2026
Maria
love the app

love the app, simply changed my life and the way I do sports. best benefit a company can offer.

5
Date of experience: Jan 23, 2026

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Business Details

  • At Urban Sports Club, we believe that everyone deserves the chance to lead an active, healthy life. And for us, sports are an essential part of this. Sports improve your health, spark joy, boost your mood, and promote human connection. That’s why Urban Sports Club gives members access to Europe’s most flexible and diverse sports offer – all with just one membership. With just a few taps, you can access over 50 sports and wellness offers anywhere in Europe – or take part in online classes from the comfort of your own home. We’re working toward a world where everyone enjoys doing sports – are you ready to join us?See more

  • email https://urbansports.zendesk.com/hc/de/requests/new
  • language https://urbansportsclub.com

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