I seem to have the exact same problem another reviewer has had recently - I keep getting charged for a USC membership that is suspended and has been suspended the entire month - absolutely no service provided. The reason for the suspension is ‚failed payment‘ eventhough my payment methods are valid and working for any other online purchase and there is enough balance in my bank account to continue my subscription. Paypal did not work eventhough Paypal customer service says there shouldn’t be a problem from their side, my bank says there shouldn’t be a problem on their side either. It must be technical error within the app. Still they are charging me the entire fee for the month. They are also refusing to unsuspend my account after I already transferred them money directly as a wire transfer after they requested the transfer. Customer service is also not helping, their hotline does not work, and I have no idea why they keep charging me a membership fee every month for a membership that has been inactive for months. This feels like a scam.
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At Urban Sports Club, we believe that everyone deserves the chance to lead an active, healthy life. And for us, sports are an essential part of this. Sports improve your health, spark joy, boost your mood, and promote human connection. That’s why Urban Sports Club gives members access to Europe’s most flexible and diverse sports offer – all with just one membership. With just a few taps, you can access over 50 sports and wellness offers anywhere in Europe – or take part in online classes from the comfort of your own home. We’re working toward a world where everyone enjoys doing sports – are you ready to join us?See more
