First, I made a mistake in the order, I called and it was fixed with a smile in her voice.Second, I started a new job and just found out 2 days ago that I was going to be going out of state, (800 miles away), in 10 days. I emailed and asked if there was any chance I’d be able to get the insoles prior to my departure. Laura explained that it is a process but she would see what she could do, 🤯 order shipped today, and I ordered 4 pair, (should mention this was a reorder). Talk about world class customer service, wow.Will also say, I have a bunion, plantar fasciitis and ankle fusion, these are BY FAR, the best insoles I have ever purchased and I’ve tried probably 20-30 OTC insoles, these are made for YOUR FEET.
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Here are Bilt Labs ( Formerly URthotics.com) we provide premium custom orthotic insoles for individuals, doctors, chiropractors and other specialist nationwide.
As a small business located here in the US with over 25 years of custom orthotic experience, we understand the importance of excellent customer service and quality orthotics.
Whether you have Plantar Fasciitis, Flat Feet, High Arches or other foot pain, our team is well versed in creating insoles to help improve your foot health.
Our orthotics are all medical grade and each pair is overseen by our double board certified Podiatrist and made from the molds of your feet for your specific needs.
For any questions feel free to visit:
www.biltlabs.com or @ 888-506-7846
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