I don’t like writing negative reviews, especially as a loyal customer for a while. I’ve had good experiences in the past, but my latest order for custom dice was disappointing. The set I received had a different font and material than what I ordered, and my review on their site (with pictures) was never published. It makes me wonder if they are hiding negative reviews. I want to warn others about potentially wasting $80. UPDATE: The company contacted me a month ago, offering a refund and to remake my order. While I'm still waiting on the refund, I just received my custom dice, and they were exactly what I ordered this time, which makes me very happy. I truly appreciate the quality of their products, so this experience surprised me. Still, I'm grateful.
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URWizards is an internationally operated business aimed to bring the dice lovers and table top games lover luxury gemstone dice. High-quality & good custom service is the operating standard of our business :-)
