I don’t normally have time to do reviews when I do it’s a 5 star but I feel obligated to leave this review. This product has some pretty large design flaws.Pros: Looks good, structurally sound.Cons: we’ve had 4 service technicians and 2 contractors come by within 3 years. We’ve lost the freezer (3) x and now the refrigerator once. Here at the issues 1. If the ice tray is full, you pull it out and ice drops out, you can’t reach it so when you close the fridge the ice breaks the grating and/or the fridge won’t close. We keep a pair of prongs by the fridge for this purpose, it happens quickly so if one piece of ice falls the freezer will shut but it’ll leave a 1/8” or so gap. We’ve done this twice and lost everything in the freezer due to this.2. The gaskets fail quickly, 2.5 years in and the door gaskets don’t seal. We travel a lot so we aren’t even here 50% the time.3. We ordered the SS door to put onto the built in: the door handles strip easily, I’ve essentially had to use super glue to hold it in.4. The water seems to work 80% of the time, despite being “on” on the control panel it takes 2-3 days and we just wait. 5. I’m now on my 2nd reprogramming of the control panel, everything keeps failing, now it appears the capacitor has blown. 6. We are 2 weeks and counting waiting on “customer” service to assist, I have a 3 year old and a 3 month old needless to say this “Italian” piece made in china isn’t worth the $9500 I paid for it. I’d strongly encourage everyone to do a very deep dive. Appliances fail but in 20 years this is my first negative review I’ve ever given so please do your homework.
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For over 140 years, Bertazzoni cooking appliances have helped people bring the best of home-cooked food to the family table.
Bertazzoni has built a reputation on the quality of its engineering and a deep passion for food and family.
Born in 1882 Emilia-Romagna, Italy, they are now available around the globe. Whether you choose our built-in or free-standing Bertazzoni cooking appliances can help you cook with precision, flair and flavour.
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