Terrible customer service. They never answer the phone, don't return messages, and their live chat has disappeared.I had pre-sales questions.I finally emailed, was told they have nothing to do with that department and just ignored me when I asked if they were going to file a complaint. When I tried to pay for their video card, they declined my payment twice even with my bank asking for a PIN that I entered in twice.Then they said I must have done something wrong (no I didn't) or their fraud picked something up and I should try to use evil Pay Pal. I said I'm NOT using them. I use credit cards.I explained I was in Mexico and my address and everything is in the US, but that shouldn't matter, I purchase online alot and have for decades.I asked if they were going to push through the sale or relax their fraud for my purchase and they ignored me.I wasted days of my life with this company AND I have their MB which I purchased around 1 1/2 years ago. After reading other reviews, I'm wondering if my computer issues aren't because of Windows, but because of them.My website coder chose this MB, I didn't even know who they were before buying it.
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