I was thrilled with this selection of wine, and I was so excited to make my first order. However, their poor customer service has total disregard for their customers. I never get the chance to try the high-quality wines I ordered. They partnered with FEDEX and a signature was required for the delivery. I emailed nakedwides and called over 10 times FedEx to leave instructions for the driver to give me a call upon arrival. Also, I tried to have them held for pick-up. At the end the box was returned to the sender - nakedwines. Nakedwines have responded to my numbers of complaints saying they recommend me to contact FedEx. I have ordered previously from online vendors and I will continue but never from Nakedwines. This has been the worst experience and my issue is still not been resolved.
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Nakedwines.com connects wine drinkers to independent winemakers. Together, they produce hundreds of exclusive wines you can't find anywhere else. Every wine is a discovery – the passion project of an experienced artisan who makes wines thanks to customer support.
With the backing of 100,000 wine drinkers (and counting), winemakers are given the opportunity to do what they do best – make top-quality wine. And without having to worry about expensive sales or marketing costs, they can make it for less.
Everybody deserves great wines at everyday prices. Nakedwines.com makes it happen.See more
