us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

John
Foreign Transaction Fees

My purchase experience was fine until I checked my credit card statement and saw fees for foreign transactions. There was no indication or warning during the checkout process that this might happen. Had there been, I would have used a different card that doesn't charge those fees. A warning during checkout would be great. (I'm in the USA).

3
Date of experience: Nov 25, 2022
Customer
Love it

Love it, amazing design and comfortable winter jacket...fits incredibly nicely with everything

5
Date of experience: Nov 25, 2022
customer
Disappointing

Quality of items is great. However, customer service is bad. No phone number to contact, chat never works. The only available option to contact customer service is via email; you’ll be lucky if someone responds to you (3 emails over a week period of time and no response).I wanted to like Superdry, however, I’ll take my business somewhere else

1
Date of experience: Nov 25, 2022
Abdoullah Ahmed
SIZE is different between shirts and Rugby shirts

Problem is the SIZE of your men's shirts. Please make the size all same like other cloth store.The size of all T-shirts and polo shirts is too small to compare to other cloth store like Hilfiger, Ralph Lauren, and more.That's why, I need exchange from Large to XX Large.But the size of Rugby shirts is same with other cloth store. So the result is that I need to buy 'Large' Rugby shirts and 'XXLarge' T-shirts for myself. It's uncomfortable for me.

2
Date of experience: Nov 25, 2022
Simo N
I bought something with discount on it

I bought something with discount on it. Four days later my order was cancelled because they were out of stock. By the end of the week the item is back, but the discount is gone. It is really disappointing.

1
Date of experience: Nov 25, 2022
Wheres my refund?

Wheres my refund?? My clothes have been returned and there’s no number to call and no replies from my email

1
Date of experience: Nov 25, 2022
Ordered a coat in November

Ordered a coat in November. They sent the wrong size. I sent it back and am still waiting to get my refund in January.

1
Date of experience: Nov 25, 2022
Tabitha Hardy
Loved the products

Loved the products - thank you!

5
Date of experience: Nov 24, 2022
customer
Best quality for the price and I love…

Best quality for the price and I love their style!!

5
Date of experience: Nov 24, 2022
Angela Wolfe
Order arrived in just a few days

Order arrived in just a few days, had to return it because it was too small, super easy!

5
Date of experience: Nov 24, 2022

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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