us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Rushdrummer
The store in Disney Springs is easy to…

The store in Disney Springs is easy to navigate with friendly staff, some of the clothes don’t have sizes big enough to accommodate taller or bigger people.

4
Date of experience: Nov 26, 2022
Ganna Burlachuk
The quality of jacket is awesome!!

The quality of jacket is awesome!!! It was some misunderstanding in sizes while buying online!!! Everything else is very nice

5
Date of experience: Nov 25, 2022
A.H.
Online order

For some reason, my old address autopopulated even though I made a purchase recently. I ended up paying with PayPal. Usually there’s a screen that allows you to confirm the details of your order. When I clicked purchase on PayPal, my order processed and is to my old address.Within 5 minutes, I reach out to customer service about the address. 2 days later I get a response saying my order has been dispatched. I get automated email from superdry to confirm my order and it states to make changes to the address if needed. I reach out again and the customer service states it’s too late since it’s already dispatched. Later that day, I then get an email saying my order has been dispatched. Unorganized.

1
Date of experience: Nov 25, 2022
George Chau
Ordered the wrong size but the exchange…

Ordered the wrong size but the exchange process was easy. Constant update on shipment status. Five stars

5
Date of experience: Nov 25, 2022
nope
good quality Ts

Good quality Ts.For the sizing, they size smaller than US sizes.For example, a Large feels like a Medium US.So take one size up to be safe.

5
Date of experience: Nov 25, 2022
Gilberto V
you robbed me!!

you robbed me!!! they kept my money, they kept the two jackets.

1
Date of experience: Nov 25, 2022
Trevor Haag
Shipping was extremely fast

Shipping was extremely fast. I ordered on Friday and got it Monday. I always get their hoodies. Very good quality and cool designs.

5
Date of experience: Nov 25, 2022
Gizmo
Feels sooooo good on.

I love your product. Wondering if I can get an XXXL Essential Borg Lined Zip Hoodie in color Green and Red. It seems that you guys don’t make it this size. If you make it for me it would wonderful. It they had the colors I liked I would give it a 5 star.

4
Date of experience: Nov 25, 2022
Justin P
The quality of the clothes is great, but the sizes are all over

The quality of the clothes is great, but the sizing is all over the place. I ordered one small and one medium of the exact same item and the size of both was almost identical. I also ordered two different XS shirts and the sizes of those was completely different: one was about 6 inches longer than the other

3
Date of experience: Nov 25, 2022
AlPino
Satisfied with my purchase as…

Satisfied with my purchase as advertised.

5
Date of experience: Nov 25, 2022

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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