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4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

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Teresa Duncan
Always Impressed! I am always highly impressed with the…

I am always highly impressed with the style and especially the quality of your clothing. I do not think I could ever be more satisfied. My favorite place to shop. Please do not ever change!Sincerely,Teresa (Teri) Duncan

5
Date of experience: Aug 17, 2021
Mario Mauriziano
I didn” t receive my order

I didn” t receive my order. I’m waiting your news

1
Date of experience: Aug 17, 2021
Jason Dib
Quality control needs to check items before shipping.

One of the shirts I received, the graphics had cracks in it. It would be more expensive to ship it back and exhange it, so I’m not even dealing with it.

4
Date of experience: Aug 17, 2021
Jonathan Chua
I had a terrible time

I had a terrible time. Not only did I order and pay for express shipping that stated 2 to 3 days, it also didn’t come in. I told customer support about it and they referred me to a different service who asked did I check my neighbourhood. After that I got no response. I was not happy with how this interaction went. My son who goes to school in the Philippines has always been a loyal customer for years and not having these clothes for him when he return was terrible

1
Date of experience: Aug 17, 2021
Gerardo Rodriguez
I have not yet my short is more than 12…

I have not yet my short is more than 12 days I is not here.

1
Date of experience: Aug 15, 2021
Tyler
Great experience at Disney Springs

Visited the store at Disney Springs in Orlando and although I can't remember the employee's name, she was fantastic. Super helpful and clearly wanted our time in the store to not only find us great merchandise, but also a great experience. She dug through boxes of new shirts to find my size, and arranged for shipment of what they didn't have on hand for me. While doing so she told us some of the history of the brand and educated us on the styles and inspirations of the clothing.I first learned of the brand about 4 years ago, when I encountered a Japanese tourist wearing a Superdry jacket. Fast forward to the Orlando trip and as soon as I saw the name on the storefront I rushed inside. I loved most things that I found inside. I settled on a backpack and pair of board shorts. My ONLY criticism comes in reference to the t-shirt cuts, but it's not much different than my criticism of all popular t-shirt brands right now. I would have definitely bought at least two additional shirts if it wasn't for the way the sleeves are cut into the shirt. I don't know how to describe it other than a widening of the shirt at the bottomed seam of the sleeve, rather than it maintaining an even width with the seam at the shoulder. It leads to the effect where, if you lift your arms up at all, the bottom of the shirt lifts up as well, and as a larger guy, I cannot over express how much we hate that. In most cases, an XL is a perfect fit for me, but my arms aren't at my side all day, I am still active. And a 2X is monstrously too large for me. I cannot wear this style of shirt unless I want it to ride above my belt line every time I move. Aside from that, the overall style and experience was fantastic and I can't wait to get home from my trip to try on the board shorts when they arrive.

5
Date of experience: Aug 15, 2021
Priya
I love their product quality

I love their product quality. The best thing I like is their customer support. There were a couple of instances when I had to reach out to chat support to resolve my queries, and to my surprise, their team is so quick in responding back to your queries. Amazing experience.

5
Date of experience: Aug 14, 2021
Nora waleed
Amazing style !

Amazing style !! And fabric color never change

5
Date of experience: Aug 14, 2021
J. O
The bag was delivered earlier than the…

The bag was delivered earlier than the expected date!! Thank you very much 😊

5
Date of experience: Aug 14, 2021
David Cederburg
Superdry.com will send you irregular…

Superdry.com will send you irregular sized pants and sweatpants. This is the most disappointing online order I have made recently, and I order a lot of crap online. I ordered small on all sizes and they fit like large. Sizing and Fit are so inconsistent because each UNIT is manufactured on a different Continent to keep cost down, which is reasonable, but, will drive away online consumers. I will not be ordering online from supercrap.com anymore.

1
Date of experience: Aug 13, 2021

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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