Review Time
I've encountered numerous problems when trying to deposit and withdraw funds. The customer service claims they will investigate, but I never receive any follow-up. Even when I request a crypto withdrawal, they instead credit my bank account. I've been struggling with these issues for nearly 20 days, and they continually blame their payment providers for the complications.
I submitted all required documents for verification, but my account is still not approved. I've contacted support multiple times, but only received generic responses with no updates. This delay is very inconvenient as I can't use my account effectively. I hope the company enhances their verification process and offers quicker support.
I was a member of this brokerage, and it has been very disappointing. They promise bonuses but fail to deliver, and after some time, they deduct money from your account citing bugs. It's a terrible brokerage; avoid trading here to prevent losing your money.
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