farmerbrown.com

4.9
4.9 Based on 160 reviews

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Average Rating

4.9

/
5

160 Reviews

5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%

All Reviews

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Review Time

Gloria Howard
Outstanding Support for Insurance Needs

The representatives have been truly exceptional in handling our insurance requirements. They consistently respond quickly to any questions or requests.

5
Date of experience: Jan 24, 2026
XaiKaZz97
Exceptional Service for Certificate of Insurance Correction

Recently, I required a Certificate of Insurance correction, and the support team responded swiftly. I sent one email, and they promptly provided the updated certificate, forwarding it to the Homeowners Association. Their quick action enabled us to proceed with the contractor immediately, effectively addressing the homeowner’s needs.
I highly recommend this service if you’re seeking an insurance provider that genuinely supports you. Their team is dependable, responsive, and incredibly helpful with any administrative forms you might need. The representatives assisted me efficiently, and I was thoroughly impressed by their outstanding service. Thank you.

5
Date of experience: Dec 05, 2025
Tony Payne
The representative I spoke with

The representative I spoke with, Lore was super helpful getting me set up with an agent in PA. It was the weekend when I called. She advised me that she notify them for me and advise me when she does. Not to long afterwards she did text me confirming an agent would be contacting me Monday am to take care of me. Not bad for post covid customer care. Thank You!

5
Date of experience: Nov 08, 2025
Richard Rodriguez
I called twice requesting a quote

I called twice requesting a quote. The first time, I was told that the adjuster would call me back after taking my information, but no one ever did. I called a second time and spoke with a very nice receptionist, who informed me that the adjuster was at lunch and would call me back. Unfortunately, no one ever called. This is poor customer service, and I’m very disappointed.

1
Date of experience: Nov 07, 2025
Kinetic Contracting llc
Daniela was really nice and helpful

Daniela was really nice and helpful, I always have good experience calling Farmer Brown agency. Thank you for your professionalism Kinetic Contracting LLC

5
Date of experience: Nov 07, 2025
Martin Scarpati
Thank you for the help

5
Date of experience: Nov 07, 2025
JAKOBSEN INC
Another positive experience

I have been with farmer brown a few years now and always great service. Today I needed some paperwork that was time sensitive and Nikka had it done in about 20 minutes time and was in contact with me throughout. Very pleased as usaul.

5
Date of experience: Nov 07, 2025
Scott Johnson
Mary Grace is always so pleasant and…

Mary Grace is always so pleasant and attentive. Her response time is amazing. Thank you always, Johnson Building Group Inc.

5
Date of experience: Nov 07, 2025
Victor Machado
Fast and reliable

They’re fast and reliable, all great things an insurance company needs. Miguel, one of their agents, was fantastic at assisting me with my insurance needs. Definitely recommend them to anyone who needs insurance. 6/5

5
Date of experience: Nov 07, 2025
Tammy
Nikka was prompt in replying back to my…

Nikka was prompt in replying back to my email checking to see if a policy was still active for one of our subcontractors

5
Date of experience: Nov 07, 2025

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