us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

Filter Reviews

Review Time

Vikram Sharma
High quality, very small sizing

Superdry clothes are high quality, I'll get that out of the way first. The blends are comfy and look great, and they tend to have pretty on-trend clothes as well. Their sizing is the only issue I have. American clothing sizes are 2-3 sizes larger on this scale - ex: American large shirts are loose on me, and an XL is skin tight from superdry. Their size tool online doesn't help much, but aside from sizing I can suggest the brand

3
Date of experience: Apr 22, 2021
Maricar Mata
Thank you to Customer Service Team

Customer service was quick to respond to the issue. Email tone was friendly and direct.

5
Date of experience: Apr 22, 2021
Vanagi
Very fast shipping..great product…

Very fast shipping..great product Superdry as always

5
Date of experience: Apr 22, 2021
damien johnson
Fast shipping

Fast shipping, love the products.

5
Date of experience: Apr 22, 2021
Exchanges
No offering size exchange on final sale

Not offering size exchange on final sale items is very disappointing!

1
Date of experience: Apr 22, 2021
Paul
Customer service is nowhere to be…

Customer service is nowhere to be found.You can’t cancel order once you submit, even if it’s 5 min after your submission.

2
Date of experience: Apr 22, 2021
Steven Summers
These are much higher quality clothes than expected

These are much higher quality clothes than the cost indicates. I could not be more pleased. Sizing is smaller than I expected but doesn't change my satisfaction, I just ordered a couple sizes up from what I usually order.

5
Date of experience: Apr 21, 2021
Josseline
Size chart is not accurate

Size chart is not accurate and overall confusing. I’m a XS in women’s and was told I’m a size 8 after doing the sizing questionare. In reality I could’ve gone with a size 4. But prints and designs are so pretty and unique.

3
Date of experience: Apr 21, 2021
Ankur shah
Perfect delivery

Perfect delivery! Super quality! Definitely will keep buying from the website ! Authentic products

5
Date of experience: Apr 21, 2021
LORI
Not true to size

Mens Flip Flops were great except the size 11-12 were too small for my son who takes 11 1/2. Disappointed 😞

4
Date of experience: Apr 20, 2021

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More