us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Adriana
I followed the suggested size for my…

I followed the suggested size for my first order and the vest tshirts were huge, unfortunately they were also final sale so I can't wear them or return them now.

3
Date of experience: Apr 26, 2021
Roy  Thomas
The order ship was not delivered

2
Date of experience: Apr 26, 2021
Alberto Ferran
Love the shirts and the designs. Sizes way too small..

Love the shirts and the designs. Free deliveries are a great plus.. However the sizes are way too small, even after using the comparison chart... I use a Large and finally had to order the XXL, which was rlaly weird. l am concerned now as to whether they will shrink once they are washed and dried...If they do shrink I will have to give them away because even as XXL, they fit just perfect... No room for shrinkage, It is the only think that I dont like and worries me...Thanks

4
Date of experience: Apr 26, 2021
Kenny
I have to find the package

I have to find the package , i don't think they delivered them to me.

1
Date of experience: Apr 26, 2021
Wid Pierre
Great products and my package was…

Great products and my package was delivered very fast.... great job. Im looking forward to order more items

5
Date of experience: Apr 26, 2021
Kenneth Pflueger
Great online Experience

The online shopping experience was great. I easily found the items I was looking for. The items I ordered arrived in a very timely fashion. The quality of SuperDry clothing is outstanding and I am most pleased with the items I ordered and they are as described online.

5
Date of experience: Apr 26, 2021
Eszter Kanta
Always good quality

5
Date of experience: Apr 26, 2021
Changzheng Lin
You guys left the tag in my clothes

Can you check the email I send the to you guys? I send two pictures that order I had received. You guys didn’t take tag off from the clothes. So weird. I send few times email. No body response me back

1
Date of experience: Apr 26, 2021
Veera Mallipudi
Dealing with Superdry US is a complete…

Dealing with Superdry US is a complete waste of time. I ordered merchandise from Superdry US online, and when I tried to start a return online, the page did error out saying "Non-returnable items". I didn't understand, what else they sell except clothes merchandise 🙄. I had to drive to a Superdry location 75 miles away from my home to return those finally.

1
Date of experience: Apr 26, 2021
Jonathan Lanaria
Final sale with no return policy is absurd.

The quality of their product is excellent. But the final sale online which you cannot return, refund or even exchange isn't customer friendly.

1
Date of experience: Apr 24, 2021

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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