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4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Michael
Need tracking numbers

The coat looks great. Can’t wait to see it. The lack of response from the company when contacting the care email is frustrating. There is no tracking number provided for packages. UPS has them we just aren’t given the info. That needs to be fixed

3
Date of experience: Feb 13, 2021
randall wood
Love the product quality but the sizing…

Love the product quality but the sizing of the product that I ordered seemed off. I ordered a L but needed an XL a size which I have never worn before. This shirt is super tight

4
Date of experience: Feb 12, 2021
Vincent Tran
great products and quality

fast shipping, great products and quality!

5
Date of experience: Feb 12, 2021
Eloisa Godoy
Always fast shipping!

Always fast shipping!! And good products!

5
Date of experience: Feb 12, 2021
Cathy Valle
Loved my embroided shirts from…

Loved my embroided shirts from Superdry! The quality and sticking is amazing. I definitely think my purchase was with the price!

5
Date of experience: Feb 12, 2021
Mariah Dance
I ordered a pair of shorts that were in…

I ordered a pair of shorts that were in stock online then when my package came, they weren’t in there. I got an email the next day or 2 days later saying that it was out of stock. I bought them specifically for a trip so if they were out of stock, I wish it would have said that online

3
Date of experience: Feb 11, 2021
Ijaz Ahmed
Worst customer service ever

Worst customer service ever! I ordered a jacket and it said it’s delivered but I never got it. I tried to call customer service but they don’t have a phone number what type of company don’t have a customer help line. Plus they got Facebook messenger they only respond when they want to. So I disputed the transaction. Do your self a favor buy from an American company don’t support these type of businesses that don’t give a damn about customers!

1
Date of experience: Feb 11, 2021
Lunchin
Stuff look a lot better in photo…

Stuff look a lot better in photo misleading

3
Date of experience: Feb 11, 2021
Ashley Pena
Absolutely love this coat

Absolutely love this coat. This is actually the second one I’ve ordered but in a different color. It’s extremely warm and stylish, length is great it covers my bottom and the hood is big. Definitely worth the buy!!

5
Date of experience: Feb 11, 2021
Rhondelle Lincoln
I enjoy purchasing coats and jackets…

I enjoy purchasing coats and jackets from.SUPERDRY. ALWAYS great quality. And I get alot of Compliments.

5
Date of experience: Feb 11, 2021

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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