us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Mike
Very dependable security software!

5
Date of experience: Jul 20, 2025
SUZANNE
it wasnt worth the money to up grade…

it wasnt worth the money to up grade and will be down grading when my 3 years are up

3
Date of experience: Jul 20, 2025
Bernard Hall
knowedgable

5
Date of experience: Jul 20, 2025
Marcus Thomas
That i can take payments anytime..also…

That i can take payments anytime..also give tools to grow company

5
Date of experience: Jul 19, 2025
Drod Hertzer
I was drawn by an ad in OfferUp…

I was drawn by an ad in OfferUp regarding a free Square card reader, but once I entered the square app and website, all free-ness was naught to be seen. I wrote, explained, and they fixed it! La Dee da!

5
Date of experience: Jul 19, 2025
Paris Spencer
Do not Bank with Square

I’ve learned that doing business with a virtual bank, is not a good idea and banking with Square has been very disappointing. The latest example of terrible customer service, punitive outcomes and rabbit holes. Simple, I am wanting to deposit a business check. Not happening, I get an error message each time I try and set up the account. The Square rep swears I entered my info wrong so I go down the rabbit hole 4 times only to get the same result, the agent gets off the phone and I am stuck. Two days this has been going on. Then they want a picture of the error as if I’m not truthful enough so I send the screenshot. Then they want the error message from the computer which is the same error message all to just put me off because they don’t know what they are doing, they are all disconnected, they do not work together, so you will be disconnected. Then I told her, the error message says it’s on Squares part so the whole time I’m running around, pissed as hell trying to figure out what I was doing wrong and it’s on their part and they knew. Then she says, I understand. No, you don’t understand and you saying that is disrespectful and condescending, you have no idea what you are putting me through, what you’ve put me through and the fact that the problem has only been made worse. How idiotic, “does this work, does this work?” You know it doesn’t work because I told you but we go through the process of failure so you can eventually tell me that I can’t be helped right now. Funny, 4 of the times I called in, I guess it was too late or too early, a sleepy representative comes to the phone each time and falls asleep, on the phone! This happened this morning as well, they pretend they can’t hear you so they can go back to sleep. If help requires any work, you’re on your own. This is so pathetic.

1
Date of experience: Jul 19, 2025
Detail/Wash  Eric Graves, LLC
Everything!

5
Date of experience: Jul 19, 2025
Honey Lane Winery
Square system is easy to use and record…

Square system is easy to use and record keeping is easy

5
Date of experience: Jul 19, 2025
Montezuma Boxing
Thank you first year of many to come 🥊

5
Date of experience: Jul 19, 2025
mark palacio
So far the menu is quite basic so that…

So far the menu is quite basic so that appeais to me "keep it simple saves" it seems to funtion as intended and no hicups yet. As I stated prior it was the discourse between Nico knows and my computer guy which swayed me to try as I was a Norton guy since 1995. I also loaded your android version on my S-24 just in case. Cheers!

5
Date of experience: Jul 19, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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