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4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%
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Review Time

Jeannine Blanchard
Great Customer Service

My situation was handled with professionalism and resolved quickly.

5
Date of experience: Dec 31, 2024
KG
Overall good experience but one article was cancelled from order

Overall good experience with ordering and delivery. However, one of the clothing articles was not delivered because of a cancellation AFTER the order was placed. This was disappointing.

4
Date of experience: Dec 31, 2024
Albert
Amazing experience

Amazing experience. You get to build the kitchen any way you please and Wren helps you out a lot. build quality of everything is outstanding. order - 10372035

5
Date of experience: Dec 31, 2024
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D H
Square sucks

My son has a square account. He has a similar business to another person with a square account. That person took out a $22,000 loan with square this past November. My son was on vacation for that month, went back to work this month (Dec) and square has attached this persons loan to my sons account! He has to date paid off $7,000 of this other business/persons loan! Square will not allow my son to speak on the phone about this with anyone! They will only speak to him through email and are demanding he send in his tax returns ALONG with the other persons tax returns to prove it’s not his loan!!! EXCUSE ME??? You show my the loan documents he signed! They WILL NOT speak to him about this. He’s closing his account and going to Clover. He’s also trying his best to find this other person and beg for their returns. Like why would they help him? He’s paying off their loan!!! So now my son has lost over $7,000 and Square has lost a customer. Great customer service Square!! You screwed up and expect the customer to clean up your mess!! He’s 30 with his own business and you’re putting him out of business!! I’m done!! Shame on you Square!!

1
Date of experience: Dec 30, 2024
LOVES BOBA
I have been thinking about growing and…

I have been thinking about growing and branding since the day I realized my business plan. I started getting a loan thanks to Square. Then I got another loan. Today, the loan I got is $50,000. Good thing you exist. Good thing. I am opening my second branch.

5
Date of experience: Dec 30, 2024
Stephanie Church
Love the look and the quality.

Love the look and the quality.

5
Date of experience: Dec 30, 2024
John Franqui
Very rough and hard to take off buttons

After receiving the item, the buttons for the fur on the coat is very hard to take off. So hard that it pulls and breaks the buttons off the coat.

1
Date of experience: Dec 30, 2024
MARIA NAVARRO
Ordered Dec 30

Ordered Dec 30. Haven’t gotten my jacket yet. Today is January 14. Hard to reach anyone for assistance

1
Date of experience: Dec 30, 2024
Sarah Li
I am very disappointed with Superdry's…

I am very disappointed with Superdry's delivery service because I still haven't received my recent order, and nobody has responded to my email. Also, this is not the first time my order has shown no movement.

1
Date of experience: Dec 30, 2024
Kayden Wilson
the item took too long

the item took too long, when I tracked my package and it said delivered latest 6th of January and the package has yet to come

1
Date of experience: Dec 30, 2024
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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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