us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Shawn Thrash
It was an easy and effiicient process.

It was an easy and effiicient process.

5
Date of experience: Nov 06, 2025
Shondell Coleman
Zip Is Amazing Zip is very Professional & gives Credit…

Zip is very Professional & gives Credit in a Responsible Way I Definitely Love Your Business (Signed By):King Shondell

5
Date of experience: Nov 06, 2025
Crystal
Helpful and reliable!

5
Date of experience: Nov 06, 2025
Cynthia
Easy and goes where I need it

5
Date of experience: Nov 06, 2025
Cynthia
Very easy to use

Very easy to use. So helpful n quick responses. Was awesome experience.

5
Date of experience: Nov 06, 2025
Bought a pair of BOSE QuietComforts…

Bought a pair of BOSE QuietComforts with Zip.co which was easy and quick for a quick purchase.- Central Coast, CA

5
Date of experience: Nov 06, 2025
Amanda Cheney Goslin
I would give negative stars if I could

I would give negative stars if I could. Customer service is terrible. They don't care about their customers, just that they get their money. Don't bother asking for a refund when they take multiple payments at once causing you to be evicted because you can't pay full rent now. They claim a refund isn't possible. I sent an email a week ago and still haven't had a response.

1
Date of experience: Nov 05, 2025
Ahmed
Saving time

It's wonderful service which save for me time and cost

4
Date of experience: Nov 05, 2025
Johnathan Matthews
No hassle straight forward and…

No hassle straight forward and dependable

5
Date of experience: Nov 05, 2025
Junior
Great love to be able to order stuff I…

Great love to be able to order stuff I cant afford at one time and pay it off in payments

5
Date of experience: Nov 05, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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