us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

DJ and SONS
Square is always there whenever I need…

Square is always there whenever I need them. I’m a return customer because square is the best business suite hands down with the most value for my money.

5
Date of experience: Sep 13, 2023
Rhonda
IF YOU VALUE YOUR MONEY DON'T USE…

IF YOU VALUE YOUR MONEY DON'T USE SQUARE FOR YOUR BUSINESS.If I could give less than 1 star I would. I have used square for over 10 years. They have a service that you can have a percentage of your card sales go to a savings account. Sounded great until I went to transfer the money out. Now I cannot get my money and no one can help me. I don't know if it is a glitch in the system or if they just don't want to release the money for some reason. It has been 2 weeks and I still cannot get a reason for why my money is unable to be transferred out. And no one will update me as to what is going on. I even have an account representative. Very unprofessional and they don't seem to know what they are doing.My reply to squares response. I have already spent hours on a daily basis with square support, and through email and text with my account representative. I am clearly not going to get any further by contacting customer support again. I already have 2 tickets out that have both been "escalated" (a fancy term for punted to someone else who could also care less). Again your money is not safe or secure with square financial. When they decide not to release your money, you are at their mercy. I will probably never see my $2500.

1
Date of experience: Sep 13, 2023
Culisa Boyd
After verifying my account through…

After verifying my account through selfie and id,they deactivated my account and have been holding my funds from 6 months.Now i cannot issue refunds and they are holding my hard earned money.Stay away from square.Why you asked my id and selfie if you wanted to deactivate the account.Please release my funds ASAP.

1
Date of experience: Sep 13, 2023
HairbyArielNicole
Love it

Easy processing

5
Date of experience: Sep 12, 2023
Evan B
These boots are very high quality

These boots are very high quality. I purchased the Hobart Steel Toe boots and am very pleased. The cushion is the best of any shoe I have ever experienced hands down. I am a industrial mechanic on my feet and up on ladders many hours of the day and these are very comfortable. They felt already broke in right out of the box.

5
Date of experience: Sep 11, 2023
Gail Bailey
Proble solving

It was a touch an go for a couple of days. I was having issues with signing into my account. I call customer support on 09/11/23. I was on hold for a while. I finally customer support agent Jonny D answer. Very professional, understanding, and very patient. He work with me into the issues were solved. He really made my days. I was so frustrated before hand.

4
Date of experience: Sep 11, 2023
Fred walk
My cousin killed himself after Square…

My cousin killed himself after Square froze his account and refused to return funds or respond to any messages.

1
Date of experience: Sep 09, 2023
Audrey Brackens
Love Square!

Square allows me to keep a list of all current and past products; it easy to add create new items; I can easily create an invoice, and send reminders when needed, it is super easy to use!

5
Date of experience: Sep 09, 2023
Mrs. Kathy Barker
I sell my products at craft fairs.

I sell my products at craft fairs. My sells are four times what they were when I was only accepting cash. Not everyone has cash on them anymore. It also helped with my higher end pieces I sell. Extremely easy to use and very reliable.

5
Date of experience: Sep 09, 2023
We are a 501c fundraising events

We are a 501c that has begun fund raising to increase our budget. I purchased the Square products on a recommendation from a member and I was very satisfied on how easy the POS was and the dashboard. And, how quickly Square deposited the funds into our bank account. I am very pleased that this part of the operation is seamless.

5
Date of experience: Sep 09, 2023

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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