Review Time
That company is super legit company. They sent the notification on my app to withdraw your funds because they winding down the operations. I submitted and within 2-5 minutes I got my funds back in another wallet. This company also greatly helped me previously when I forgot the backup keys and upon verifying through picture and ID verification they reset my account I got access to my funds. Not happy to see you closing your operations. God bless you guys.
Paxful has frozen accounts and effectively stolen users’ funds. They announced a shutdown but blocked withdrawals, closed the app and the website, leaving customers with no way to recover their money.This is highly unprofessional and shows that the platform was never safe or transparent.I strongly advise everyone not to trust this company and to use more reliable and regulated alternatives.
I have been on paxful for more than two years now. On September 24,2025, I received an email saying my account had been banned, and I never got a clear response from Team Paxful as to why, in the email they stated that I violated the terms of service and my account did not pass the compliance review after 2 years and my account did not pass the compliance review. I would just like to know what part exactly of the compliance review I did not pass and no response from them.
Terrible experience. The seller first said that none of the codes were working, then 12 minutes later admitted that some codes started working. I provided full receipts (305 €), screenshots, and proof that I only received the cards shortly before the trade and had no other trades open that day. Despite this clear evidence, the moderator sided with the scammer. Very disappointing and unfair process. I strongly advise others not to trade her.
Dear Paxful SupportI am writing to urgently request a full review of my account hold. I was informed that my account was placed on hold for allegedly “faking reputation/faking trades.” This is not true.I have completed fewer than 20 trades on Paxful, and all of them were conducted honestly using legitimate payment methods. I do not even know the people I traded with personally, which makes it impossible for me to have arranged or faked any trades. Every single trade has been genuine.I joined Paxful with the intention of trading transparently and building a good reputation from the ground up. Being new to the platform, I am still learning, but I have always respected and followed the rules. This decision feels unfair and does not reflect my actual trading activity.I kindly but firmly request that my account be re-reviewed and reinstated. I am more than willing to provide any documents, transaction details, or other proof needed to clear up this misunderstanding.Please reconsider this matter and lift the hold on my account, as this situation is blocking me from legitimately growing as a trader on Paxful.Sincerely,Zama Nene
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Paxful is the leading peer-to-peer powered bitcoin marketplace and a universal money translator. Imagine a world where everyone has equal access to finance, no matter who they are, or where they are from. We're building it. Our mission is to empower the forgotten four billion unbanked and underbanked, so they have control of their money in a way they've never had before.See more
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