us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

Filter Reviews

Review Time

Richelle Cooper Polnik
Love shopping SuperDry online!

Online shopping is easy, the sizing guides are pretty accurate, and the shipping is very prompt. The clothing feels quality and the styles are always fun and fresh. There are stores in my area but I usually find more variety online. I can't speak of returns because I have never had to return anything.

5
Date of experience: Jan 23, 2023
Darya Pervukhina
Everything is perfect

Quality of materials, fashion design

5
Date of experience: Jan 23, 2023
Cecilia Garcia
The girl that helped us had a nice fit…

The girl that helped us had a nice fit and was very nice and helpful

5
Date of experience: Jan 23, 2023
Anna Ivanova
I am still waiting for my refund

I am still waiting for my refund. My 70 dollars are still somewhere but not back on my card. It's been more than a month since I refunded them the item. Their customer service takes hours to be reached. Extremely sad

1
Date of experience: Jan 23, 2023
hong cao
Quick shipping, simple return

The order got delivered 2 days after the purchase, really fast. Size runs small so definitely need to size up for comfort. The return process is very simple, wish to they would have exchange option.

5
Date of experience: Jan 23, 2023
Ba Tran
I placed 2 orders for 6 hoodies total…

I placed 2 orders for 6 hoodies total and one of the nice one has a broken zipper and the cost / effort of sending it back and wait for replacement is something I cannot do because I have to leave for Vietnam for Lunar New Year. SUPERDRYUS5133849

2
Date of experience: Jan 23, 2023
PRISCILA VILLASIN
Easy to order and quick delivery

5
Date of experience: Jan 23, 2023
Susan Gomez- Pizzo
Warm & cozy lliterally like wearing a…

Warm & cozy lliterally like wearing a duvet!

5
Date of experience: Jan 23, 2023
Fritzie Garcia
CS takes too long to reply

I have emailed customer service on 1/23 regarding exchanging sizes but have not heard back. The sizes are way off and I can’t do an exchange without making sure that I’m reordering the correct size. At this point, probably just going to do a return rather than exchange.

1
Date of experience: Jan 23, 2023
Hortensia Abad
Was happy with hoodie and liked the…

Was happy with hoodie and liked the quality. Service was very good and easy to track package.

5
Date of experience: Jan 23, 2023

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More