Very bad by all standards! I feel this travel agency is on full scam spree. No customer support when needed. Emirate vacations messed up with my trip to Maldives because of their system is being not properly managed so I lost one day of my resort stay. They let me wait for 12 hours hanging in the airport with three small children because they said there was no one available to book your tickets. It was a nightmare for us and very normal affair for them. No hotel accommodations or vouchers were provided during the ordeal. The customer service is run by a bunch of incompetent people who have no clue about their role and the rights of customers. Also, the website advertising packages in a way to trick and trap people and one you pay, you will get a completely different package and if you don’t read it prior to your departure then your done.
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Built around a team of extremely passionate destination experts, Emirates Vacations is the tour operator of the internationally renowned Emirates airline. Specialising in Dubai, Indian Ocean, South East Asia and South Africa. We provide premium, tailor-made holidays to a wide range of amazing long haul destinations all wrapped up with flights on award-winning Emirates. Visit us on emiratesvacations.com, where you can find our very latest holiday offers.
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