Would give 0 stars if possible. I am so extremely disappointed. I received an e-mail from Emirates stating the THEY had cancelled my reservation. I immediately called the reservations department and they stated that they would NOT refund my money. I was welcome to rebook at a price almost 40% MORE than the original trip. I sent them a copy of THEIR Terms and Conditions that clearly state that if THEY are the ones who cancel the trip, I am entitled to a full refund. I also sent them the Department of Transportation rule stating that if THEY cancel the flight, they are responsible to provide a FULL refund of all monies paid. In any other arena, this would be considered theft. You pay for a service, they do not render the service, and they keep your money.
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Built around a team of extremely passionate destination experts, Emirates Vacations is the tour operator of the internationally renowned Emirates airline. Specialising in Dubai, Indian Ocean, South East Asia and South Africa. We provide premium, tailor-made holidays to a wide range of amazing long haul destinations all wrapped up with flights on award-winning Emirates. Visit us on emiratesvacations.com, where you can find our very latest holiday offers.
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