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4.6
4.6 Based on 160 reviews

Built around a team of extremely passionate destination experts, Emirates Vacations is the tour operator of the internationally renowned Emirates airline. Specialising in Dubai, Indian Ocean, South East Asia and South Africa. We provide premium, tailor-ma...

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We are so displeased with Emirates…

We are so displeased with Emirates vacations and would not recommend them at all. We booked in October for our vacation in December and a week prior to our travel date they sent us an email to say they need to relocate us of the hotel we already paid in full for and we had the confirmation for back in october. We are leaving to the states in 2 days and we have no hotel to stay at as they are still trying to fix the problem. They won’t communicate with us u less we call. And each time we call we are on hold for an average 45-60 min and today I spent 90 min on hold. I will complain to consumer protection and take it even higher than that.

1
Date of experience: Dec 23, 2021

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Business Details

  • Built around a team of extremely passionate destination experts, Emirates Vacations is the tour operator of the internationally renowned Emirates airline. Specialising in Dubai, Indian Ocean, South East Asia and South Africa. We provide premium, tailor-made holidays to a wide range of amazing long haul destinations all wrapped up with flights on award-winning Emirates. Visit us on emiratesvacations.com, where you can find our very latest holiday offers.
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  • email ekhcustomerrelations@emirates.com
  • call 18553581505
  • language https://emiratesvacations.com/us_en

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