I was given a time window from 9am to noon, but no one arrived. After trying to reach out multiple times, I finally got a representative who informed me the technician was delayed and would arrive at 1pm. When he finally showed up, he said he needed to order a part and would return on Thursday the 15th, but he never did. I've been trying to contact the company, but I keep getting connected to various other businesses. This situation is incredibly frustrating, and I plan to reach out to my credit card provider to cancel my security deposit.
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