Didn’t fix the problem!Plumber came in and said it was the wrong part 😕He wants to order a different part. This was my initial response on 10/5/2025.I got a prompt response from company and I sent them the pics of the parts. They promptly sent the correct part by Fedex expedited, did not charge me any extra and in fact said that would refund the money for the part that was sent incorrectly.Now that is real honest business. I take my earlier comments back and happy to give them 5 stars for taking care of the issue :-)
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Hudson Reed is a global business, which specialises in the supply of designer radiators, hydronic towel warmers, showers, shower panels and faucets, in contemporary and traditional styles all at lower prices than your local bathroom stores.
The price you see for the products on the Hudson Reed USA website is the price you pay no added taxes or duty. All our products comply totally with US and Canadian specifications and regulations. Products are shipped by UPS or FedEx from our state-of-the-art warehouse located in Pennsylvania.
Established 25 years ago, in Burnley, Lancashire, UK, Hudson Reed sells its products through websites in 10 countries. With no expensive shops, showrooms, advertising or brochures, we are able to make luxury bathroom products affordable for 10,000 customers a month.
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