usaa.com

1.2
1.2 Based on 1.3K reviews

USAA proudly serves millions of military members and their families with competitive rates on insurance, banking and investment services....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Mike Cannon
Horrific/Orwellian customer service!! Just to pay my premium!! I just called to pay my insurance. Wh

Horrific/Orwellian customer service!! Just to pay my premium!! I just called to pay my insurance. What a clusterific experience. 45 min of a "verbal prostate exam" because I refuse to allow AI to record my voice for a digital authentication analysis. BS just because I do not want to go through digital/automated AI billing-verification services. I will be looking for another insurance company. I will not be treated like garbage. Been a customer since the mid 80's. This was the last straw.

1
Date of experience: Apr 01, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • USAA proudly serves millions of military members and their families with competitive rates on insurance, banking and investment services.

  • language https://www.usaa.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More