usaa.com

1.2
1.2 Based on 1.3K reviews

USAA proudly serves millions of military members and their families with competitive rates on insurance, banking and investment services....

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mike bostian
Windshield damage claim. Worst customer service ever. Must go through safelite glass for claim. Dont

Windshield damage claim. Worst customer service ever. Must go through safelite glass for claim. Dont want to work with safelite well then they will make you take 30 pictures of windshield in the single digits outside temp while using a stupid phone app to send them in. Oh yeah and hold a quarter next to the damage while you take photo with other hand. Im doing their job here. Spent 3 hours getting shuffled around customer service.

1
Date of experience: Jan 31, 2026

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Business Details

  • USAA proudly serves millions of military members and their families with competitive rates on insurance, banking and investment services.

  • language https://www.usaa.com

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