I've been a member for 37 years. Apparently they only hire obnoxious young people to work the phones. Truly obnoxious, entitled, self-important, unhelpful people who would have been fired on the spot 37 years ago.
So, you get what you pay for. Low prices mean low quality service. In the old days, yes I'm going there, low prices still came with fantastic service as the staff respected us veterans. Now, all they seem to want to do is attract new customers with low rates, but as long as you don't need service you're fine.
Transferring out all the accounts I can after 37 years. Congratulations Kenyatta and Mahogany and the rest of the team. I'm a veteran of 7 years, member of the VFW, former officer with this company 37 years. Apparently Mahogany and Kenyatta and the rest think I work for them. Done.
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